Privacy Policy & Disclaimer

Disclaimer

Maharaja Retail provides website development, software development, automation, digital services, maintenance, cloud deployment, hosting management, security implementation, API integration, consultation, technical support and related professional services.

All services are provided on a "best effort" and "as available" basis. While every reasonable effort is taken to provide reliable, secure and uninterrupted services, no software system, hosting provider, internet connection, browser, operating system, cloud platform, API, payment gateway, email provider or third-party service can guarantee uninterrupted availability or complete freedom from bugs, outages or failures.

Maharaja Retail makes no guarantee that every service will always remain continuously available, error-free, bug-free, virus-free, uninterrupted, fully secure or compatible with every browser, operating system, device or third-party platform.

Nature of Our Services

We operate as a software development, technology consulting and managed digital service provider. Our role includes designing, developing, deploying, configuring, maintaining and supporting digital products according to agreed project requirements.

Unless specifically agreed through a written contract, we do not guarantee that any software, website, application, search engine ranking, online advertisement, marketing campaign, AI model, automation process, payment gateway or third-party integration will produce any particular business result, revenue, customer acquisition, search ranking or financial benefit.

Source Code & Intellectual Property

Unless otherwise agreed in writing, all software, custom code, reusable frameworks, deployment scripts, templates, automation workflows, internal libraries, development utilities, architecture, designs, APIs, documentation and proprietary technologies developed by Maharaja Retail remain our intellectual property.

Upon full settlement of agreed project charges, clients receive usage rights only to the deliverables specifically agreed for their project. Ownership transfer, exclusive licensing, source code handover, repository transfer or unrestricted commercial rights shall occur only when expressly mentioned in a written agreement.

Hosting & Infrastructure

We may assist clients with domain registration, DNS management, SSL certificates, cloud hosting, VPS, CDN, backups, email configuration, server administration, security hardening and infrastructure monitoring.

However, hosting infrastructure, cloud providers, registrars, DNS providers, CDN providers, payment gateways, SMS gateways, WhatsApp APIs, Google services, Microsoft services, Apple services, Cloudflare, AWS, DigitalOcean, Azure, VPS providers, internet providers and similar external services remain independently operated by third parties.

We cannot guarantee uninterrupted availability, uptime, response time, backup integrity, domain renewals, DNS propagation, email delivery, cloud availability or third-party platform stability.

Security

Maharaja Retail follows generally accepted industry security practices, including secure coding, SSL implementation, authentication controls, access management, software updates and server hardening wherever applicable.

Despite implementing reasonable security measures, no website, application, software, API, cloud service or online platform can ever be guaranteed completely secure.

Privacy Policy

Maharaja Retail respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information obtained through https://www.achabazar.com/.

By accessing or using this website, you consent to the collection, processing and use of your information in accordance with this policy.

Information We Collect

Depending on your interaction with our website, we may collect the following information:

Contact Forms & Enquiries

When you submit any enquiry form, quotation request, support request, callback request, WhatsApp enquiry or contact form, the information provided by you may be stored securely and used solely for responding to your request, providing customer support, project discussions, quotations, future communication or legal compliance.

We may also use spam detection, CAPTCHA, bot protection, email validation and security tools to protect our systems from abuse.

How We Use Your Information

• Respond to enquiries and customer support requests.
• Prepare quotations and proposals.
• Provide software development services.
• Maintain websites and applications.
• Improve website performance and security.
• Detect spam, fraud and malicious activity.
• Send important service-related notifications.
• Comply with legal and regulatory obligations.

Cookies & Similar Technologies

This website may use cookies, local storage, browser storage, session storage, analytics identifiers and similar technologies to improve user experience, remember preferences, maintain login sessions, analyse website traffic and enhance website performance.

You may disable cookies through your browser settings. However, some website features may not function properly.

Analytics & Performance Monitoring

We may use third-party analytics platforms, performance monitoring tools and visitor statistics to understand website usage, improve content, optimise loading speed and enhance user experience.

Such services may collect anonymous or aggregated information including browser type, operating system, approximate location, referring website, pages visited and session duration.

Third-Party Services

Our website or software solutions may integrate with trusted third-party providers including but not limited to:

• Google Services
• Cloudflare
• Payment Gateways
• Email Providers
• SMS Providers
• WhatsApp Business API
• Maps & Location Services
• Cloud Hosting Providers
• Analytics Platforms
• Social Media Platforms

Data Retention

Personal information is retained only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, maintain business records and enforce our agreements.

After the retention period, information may be securely deleted, anonymised or archived where legally permitted.

Children's Privacy

Our services are intended for individuals who are legally competent to enter into contracts. We do not knowingly collect personal information from children below the age permitted under applicable Indian law. If such information is identified, reasonable steps will be taken to delete it.

Your Rights

Subject to applicable Indian laws, including the Digital Personal Data Protection Act (DPDP), you may request:

• Access to your personal information.
• Correction of inaccurate information.
• Deletion of eligible personal information.
• Withdrawal of consent where applicable.
• Clarification regarding processing of your data.

Requests may be sent to info.maharajaretail@gmail.com.

Customer Responsibilities

Clients are responsible for providing accurate information, maintaining the confidentiality of their login credentials, renewing domains (unless managed by us), reviewing deliverables, maintaining valid software licences where applicable, and ensuring that content supplied to us does not infringe the rights of any third party.

The client is solely responsible for all content, images, videos, trademarks, logos, documents, databases and materials uploaded or supplied for use in the project.

Limitation of Liability

To the maximum extent permitted by applicable laws of India, Maharaja Retail shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive or business losses including but not limited to:

• Loss of profits
• Loss of revenue
• Loss of customers
• Business interruption
• Loss of goodwill
• Loss of data
• Cyber attacks by third parties
• Hosting outages
• Cloud infrastructure failures
• Payment gateway failures
• Email delivery issues
• Search engine ranking changes
• Social media platform changes
• AI generated inaccuracies
• Third-party API changes
• Government restrictions
• Internet failures
• Power failures
• Force majeure events

Nothing contained in this policy excludes any liability that cannot legally be excluded under applicable Indian law, including liability arising from fraud, wilful misconduct or any statutory rights available to consumers.

Indemnification

You agree to indemnify, defend and hold harmless Maharaja Retail, its employees, developers, consultants and authorised representatives from any claims, liabilities, damages, legal proceedings, expenses or losses arising out of:

• Your misuse of this website.
• Your violation of applicable law.
• Content supplied by you.
• Copyright or trademark infringement caused by your materials.
• Unauthorised access using your credentials.

External Links

This website may contain links to third-party websites, applications or services. Such links are provided only for convenience. We do not control, endorse, monitor or guarantee the availability, security, privacy or accuracy of external websites.

Changes to this Policy

We reserve the right to modify, update or replace this Privacy Policy, Disclaimer and Terms of Use at any time without prior notice. The latest version published on this website shall always supersede previous versions.

Governing Law & Jurisdiction

This website, these policies and all services provided by Maharaja Retail shall be governed by the laws of India.

Subject to applicable law, any dispute arising from the use of this website or our services shall be subject to the competent courts having jurisdiction in Tamil Nadu, India.